01274 299 633
T & C’s
Terms and conditions
1.1 All quotations are valid for 30 days.
1.2 Should any extra work be required due to unforeseen circumstances, you will be informed as soon as possible and this will be added to the invoice.
1.3 Any deadlines affected by circumstances as mentioned in clause 1.2 will not be compensated; we cannot be held liable for delays due to circumstances beyond our control (weather).
1.4 It is the your responsibility to arrange for the removal of waste if required (order & pay for a skip or waste collection) and therefore is not included in the quotation.
2.1 All jobs over £500.00 require a deposit, the amount of which will be agreed by you and the Heating the Nation.
2.2 The deposit must be paid when the order is placed and a start date is agreed. Deposits are non-refundable.
3. Working Conditions and Working Time
3.1 It is your responsibility to ensure working areas are well lit and clear from obstructions (pets and children) and access is provided to the working areas.
3.2 Work will be carried out during normal working hours, 8PM to 6PM Monday - Friday subject to agreement between yourself and Heating the Nation.
4.1 Powerflushing will be carried out with due care, but we will not be held liable for any leaks caused by the high pressure system – these damages will be charged as extras.
4.2 Where it is found that a system works on a one-pipe circuit or microbore pipe work, we do not guarantee that Powerflushing will be successful.
5.1 Any faulty components found during servicing will be replaced at an extra cost. We will discuss and agree this with you upon discovering the fault.
5.2 Any upgrades that are required to bring your installation up to the current regulation standards and will be quoted for when the service is complete.
6.1 Repair work will be carried out using as much manufacturer’s information as possible.
6.2 Any upgrades that are required to bring your installation up to current regulation standards will need to be carried out promptly.
7. Payment & Guarantees
7.1 Full payment is due on completion of work.
7.2 Cheques are made payable to Heating the Nation Ltd.
7.3 Any guarantees do not include any third party work or damage carried out after the completion of work.
7.4 Please note that guarantees &warranties are not insurance backed by manufactures.
8. No Payment for Work Done
8.1 Any payment not received within 7 days of completion of work is subject to charge of 7% per month and administration cost, unless otherwise agreed.
8.2 All commercial clients are subject to 30 day payment terms, unless otherwise agreed, failure to adhere to these terms will result in a 10% per day additional charge